GHA gets little resident feedback

The Gloversville Housing Authority Board of Commissioners on Tuesday were briefed on discussion sessions hosted by agency officials to hear from tenants in March. (The Leader-Herald/Ashley Onyon)

GLOVERSVILLE — Gloversville Housing Authority officials reported to the Board of Commissioners on Tuesday that tenants had little feedback to provide during discussion sessions held at each building in March.

GHA Executive Director Heather Reynolds first hosted the discussion sessions at each of the authority’s buildings in March 2018 to introduce herself to residents and receive feedback one month after assuming her position with the agency.

Reynolds, tenant relations assistant Linda Lizio and building maintenance supervisor Joe Battaglia conducted the meetings again this year seeking to hear from residents who reportedly offered minimal feedback.

“They come to us on a daily basis,” Lizio explained.

“We’ve addressed the concerns that were there, but they’re nothing major,” Reynolds added, noting that she is still looking into one request from residents for an outdoor screenhouse.

“We need to discuss that more,” Reynolds said.

Lizio estimated that 30 to 40 residents attended each of the meetings at Forest Hill and Kingsboro Towers, while no tenants turned out for the afternoon meeting held at DuBois Garden Apartment complex where the authority’s business office is located.

Reynolds said the response at the towers and lack thereof at DuBois was similar to what she and Lizio observed while conducting the meetings last year.

Commissioner Gail Ryan questioned the absence of residents at the DuBois meeting, but Lizio noted that residents at all buildings received memos announcing the scheduled discussion sessions ahead of time. Commissioner Marcia Weiss also pointed out that no tenants were in attendance at Tuesday’s regular board meeting in the DuBois community room.

In other news, Reynolds reported during the meeting that current occupancy rates are at an average of 97.27 percent across the authority, with 99.07 percent occupancy at Forest Hills, 95 percent at Kingsboro and 97.64 percent at DuBois.

Additionally, the board requested that Reynolds provide monthly budget comparisons to track the authority’s revenue and expenses over the course of the year.