JOHNSTOWN - Water-bottling company CG Roxane is changing its mailing address so delivery trucks will be directed to the town of Johnstown plant correctly instead of going through a route in the town of Palatine.
"They're [CG Roxane] currently at 325 Watershed Road and they're changing their address to 1 Old Sweet Road," Fulton County Planning Director James Mraz said Thursday.
Palatine officials said the plant's delivery trucks were coming onto Route 10.
At the town's monthly meeting Sept. 25, residents complained about the increased traffic on Route 10. After the meeting, town attorney Bob Subik wrote a letter to CG Roxane to resolve the issue.
Palatine Supervisor Brian Sweet said he understood why town residents were concerned about the traffic.
"The problem is that on Route 10 as you come out of the village of Palatine Bridge there are two sharp 90-degree corners as you come up into the town [of Palatine]," Sweet said. "With these long trucks, they're pretty much taking up both lanes as they cross through. So that's the issue."
Sweet thought the issue was being caused by CG Roxane's actual address.
"I think the biggest issue is that the actual, physical address for that water-bottling plant is Old Watershed Road," he said. "There's also the same [road] name in the town of Ephratah, which is a little back road that's a dead end. I think the tractor- trailer drivers coming from Canada are putting the address in their GPS and it's taking them up Route 10 to Ephratah, and when they get there, they find out it's a dead end, and that's an issue."
Sweet suggested the bottling plant use a different address so the truck drivers will know where to go.
Mraz talked to CG Roxane about the issue and the plant agreed to change the address.
"Now using this new address the GPS picks it up and directs trucks along Route 29 and down Old Sweet Road," Mraz said.
CG Roxane Director of Development Gilles Romet was concerned residents of Palatine were blaming the trucking issue solely on the bottling company.
"The trucks don't belong to us, they are our clients' trucks," Romet said. "We don't own any trucks. ... Unfortunately, the trucks put the address in their GPS and the GPS led them to the wrong route."
"They went ahead and are changing their address so that their truck drivers coming in will reference a different address, and that will hopefully divert them from driving up Route 10," Sweet said.
"At this point, I'm satisfied with what CG Roxane has done. They're cooperating, they're trying, as far as I know, to divert their truck traffic up through Fulton County to a much better route for those trucks rather than Route 10. Route 10 just wasn't designed for that type of truck traffic," Sweet said.