Banks should be friendlier

It seems unfair that people have to have an account in a bank to buy change.

The other day, I went to a local bank to buy some coins so I could do my laundry. I was told that since I didn’t have an account with their bank, I could not buy any coins. I was told they would have no recourse if they were to sell me the coins. What? If I gave them a $20 bill, which is what I had, I still could not buy the $20 worth of coins. I did want to buy more than that, but I had $20 bills, not $50s or $100s. They can either scan or mark the bill with their “special” counterfeit marker to see if it’s fake just like a store does. I don’t understand.

But a customer with an account with their bank could buy coins because they have your account number to use to take that money out if they find the bill is fake. OK, so what happens if someone is from out of town and wants to buy coins? They would be stuck, especially if they don’t have an account with that bank or if the bank they do have an account with doesn’t have a branch in this area.

I was told that if I were to open up a “free checking account,” I could buy the coins.

I feel that the bigger the bank gets, the more unfriendly they get. All they seem to care about is selling services — tellers have to get people to open up accounts; if you have a savings account, they want you to open up a checking account, invest in money markets, etc. I know this as fact because of family members and friends who worked in the banking industry.

I know they need to make money to pay the corporate heads and pay out dividends to stock holders, but what about the average person?

Oh well, guess I’ll have to go to the laundromat to get the coins and hope it doesn’t run out of change.

SHARON JAMES

Fonda